First Supply

  • Kitchen & Bath Store Manager

    Location US-WI-Madison
    Posted Date 2 months ago(2 months ago)
    Job ID
    2018-2578
    Type
    Regular Full-Time
    # Positions
    1
    Category
    Showroom
  • Overview

    Gerhard’s® is the largest and most versatile kitchen and bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. Visitors to Gerhard’s will view complete kitchen and bath suites, many of them working models. In addition to kitchen and bath accessories many specially featured products are available such as cabinetry, countertops, tankless water heaters and central vacuum systems to name a few. All product offerings include a vast selection of eco-friendly options.


    Gerhard’s is a division of First Supply®, a leading main channel wholesale distributor providing products for the plumbing, HVAC-R, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 600 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $50 million in inventory and over $250 million in annual sales.

     

    The Kitchen & Bath Store Manager will be responsible for all management and supervisory responsibilities to ensure an exceptional customer experience.  This position will have both contractor and retail showroom sales responsibilities.  

    Responsibilities

    • Ensure professional and trade customers are provided inspirational design, quality products, relevant resources and exceptional customer service
    • Provide partnership and mentoring to your team to help close perspective quotes and close sales; balance the drive to close sales with big-picture understanding of margin and profitability goals
    • Effectively resolve customer issues, ensuring timely resolution of problems
    • Lead by example, developing your own client relationships, delivering superior service and sales results
    • Manage individual and showroom performance results including quotes, sales, margin and accounts receivable as well as driving reporting processes including reporting
    • Manage showroom continuous improvement expectations including current product, pricing, and merchandising
    • Individually understand and train associates on the company’s processes and procedures
    • Attract, develop and retain high-performance talent
    • Partner with the Gerhards management on staff hiring and development, training, showroom merchandising, showroom updates and inventory management

    Qualifications

    • Bachelors degree from four-year college or minimum of five years related experience in retail environment and minimum of three years management experience
      OR equivalent combination of education and experience
    • Excellent verbal and written communication skills
    • Excellent organizational and people skills
    • CKD or CBD certification a plus
    • Ability to multi-task and yet pay close attention to detail 
    • Computer knowledge and skills particularly Microsoft Office (Word and Excel) and CAD systems and the ability to learn First Supply LLC's business system

    First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  In order to be selected for the position, candidates must submit to a drug test with negative results on employment offer, the ability to be bonded as defined by First Supply LLC's fidelity bond insurance carrier, and have a valid driver’s license and a driving record which meets underwriting standards.

     

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